Privacy Policy

Effective Date: February 1, 2025

1. Introduction
Welcome to The ChangeMaker Lab! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.thechangemakerlab.com, or interact with us online.

2. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details provided by students, parents, or guardians.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.
• Communication Data: Records of your interactions with us, including emails or messages sent through our website.

3. How We Use Your Information
We use your information for the following purposes:

• To communicate with you about our programs, events, and updates.
• To respond to your inquiries and provide customer support.
• To improve our website and services based on your feedback and usage.
• For marketing purposes, such as sending newsletters or promotional materials (you can opt out at any time).

4. How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include encryption, secure servers, and regular security audits.

5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.

6. Your Rights
Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information.
• Opt-Out: Unsubscribe from our marketing communications at any time.

To exercise these rights, please contact us at [Insert Contact Email].

7. Children’s Privacy
We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.
8. GDPR Compliance
If you are located in the European Union (EU), European Economic Area (EEA), or the United Kingdom (UK), the following additional rights and provisions apply to you under the General Data Protection Regulation (GDPR):

a. Lawful Basis for Processing
We process your personal information only when we have a lawful basis to do so, including:

• Consent: When you have given us explicit consent to process your information (e.g., for marketing communications).
• Contractual Necessity: When processing is necessary to fulfill a contract with you (e.g., providing access to our programs).
• Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services or ensuring website security, and your rights do not override those interests.

b. Your Rights Under the GDPR
Under the GDPR, you have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request that we correct or update inaccurate or incomplete information.
• Right to Erasure: Request that we delete your personal information under certain circumstances.
• Right to Restrict Processing: Request that we restrict the processing of your personal information under certain conditions.
• Right to Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Right to Object: Object to the processing of your personal information for specific purposes, such as direct marketing.
• Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent for processing.

To exercise any of these rights, please contact us at hello@thechangemakerlab.com. We will respond to your request within one month, unless the request is complex, in which case we may extend this period by an additional two months.

c. International Data Transfers
If we transfer your personal information outside the EU/EEA/UK, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other mechanisms approved by the GDPR.

d. Data Protection Officer (DPO)
If you have any questions or concerns about our data practices under the GDPR, you may contact our Data Protection Officer (DPO) at hello@thechangemakerlab.com.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@thechangemakerlab.com